There are many users who are complaining about signing in their account issues on their Windows PC. When the users try to enter their PIN or password to log in to their computer, they get an error message that states “Your credentials could not be verified.” This problem can be annoying, particularly when the Windows operating system forgets the credentials, but worry not as there are numerous ways to resolve this issue. In this guide, you will learn how to fix the credentials problem on your Windows 10/11 PC in detail below.
Fix: “Your Credentials Could Not Be Verified” Error on Windows (2023)
You can easily fix the error “Your Credentials Could Not Be Verified” on your Windows 10/11 PC by logging into Safe Mode and removing the PIN or password for your account or else by clicking the Cancel button when the error message appears. Below, you will find both methods to resolve the credentials issue you are facing on your Windows PC.
Log into Safe Mode to Remove PIN or Password
- When you are on the login screen, press the Power button simultaneously by pressing and holding the Shift key and selecting Restart from the menu.
- After that, choose the Troubleshoot option.
- Now, click on Advanced options.
- Now, click the Startup Settings, but if the same option is not there, then click See more recovery options.
- Next, select the Restart option.
- After your computer restarts, choose the Safe Mode option to log in.
- After logging into Safe Mode, you can try to remove the PIN or password for the affected account that is giving you the error message.
Click Cancel when “Your Credentials Could Not Be Verified” appears
- When you try to log in to your Windows PC, if it gives you the error “Your Credentials Could Not Be Verified”, there should be a Cancel button at the bottom.
- Just click on the same Cancel button.
- Once you have done that, you will be able to log in to your account on your Windows computer.
That is everything you need to know about how to fix “Your Credentials Could Not Be Verified” error on Windows 10/11 PC. If you are looking for similar types of Windows 10/11 Guides, check out our other articles only on TechNClub.com: How to Turn Off Keyboard Sound on Windows 10/11, and How to fix OOBEMSANGCENROLL Error on Windows 10/11.