Streaming platforms have taken over the homes of millions of people. However, there may be certain errors when playing a TV series or movie. When that happens, an error code may appear on your TV or mobile device. One of the most frequent is the Disney Plus error code 39. The error message appears when Disney Plus won’t play a video you have selected. In this guide, we will explain what it is and how to fix it.
What is Disney Plus error code 39?
If you are getting error code 39 on Disney Plus, it means you tried to watch a movie or TV show on the service, and it failed. You will likely see a statement along with the error message that says, “Sorry, but we can’t play the video you requested. Please try again. If the issue persists, please contact Disney+ support.” But how can it be fixed?
Fix: Disney Plus Error Code 39
There are several methods you can follow to fix the Disney Plus error code 39. Follow these tips to check if the problem can be corrected:
- Check your Internet connection to verify if it works correctly. You may be experiencing an outage or download speed slowdown from your ISP, or something may be wrong with your modem or router. It is also possible that Disney Plus itself is down.
- Check your HDMI connection if you are watching Disney Plus on a TV connected to a streaming stick or set-top box like Roku, Amazon Fire TV, or Apple TV. Make sure that the HDMI connection of these set-top boxes is properly connected and resolve the issue.
- Check that Disney Plus is compatible with your device. Some devices may not support enjoying this on-demand streaming service to enjoy your favorite series and movies.
- Make sure that the Disney Plus app is updated to the latest version. Another option could be to uninstall the application, and then reinstall it again on your device.
That’s all there is to know about how to fix Disney Plus error code 39. In the meantime, do not forget to check out similar types of guides only on our website TechNClub.com: How to Download, Install & Login Disney Plus on PS5.
