Scalper practices have been a source of frustration over the past few months, as many gamers felt that their copy of the PS5 or Xbox Series X/S had been snatched from under their noses. According to their own statements, the reseller “The Lab” considers their bad reputation to be unjustified despite everything.
Since the official market launch in November of last year, the PlayStation 5 and the Xbox Series X/S have struggled with delivery bottlenecks. And if that was not enough, the so-called reseller groups repeatedly succeeded in snatching thousands of consoles under the nail by means of bots and selling them for a substantial profit on platforms such as eBay.
An approach that naturally caused long faces for honest customers who just wanted to secure an Xbox Series X/S or PlayStation 5 console for themselves or their family. The reputation of reseller and scalper groups, which many simply refer to as profit-hungry rip-offs, is correspondingly bad.
Statements that the well-known reseller group “The Lab” does not want to leave standing in the room. Instead, in an interview with Forbes, a member of the group spoke about the resale of the PS5 and Xbox Series X/S consoles, pointing out that, in his opinion, the bad reputation of a scalper is not justified. In the end, groups like The Lab only act as a middleman for third parties who want to generate additional income with coveted goods.
“There seems to be A LOT of bad press on this incredibly valuable industry and I do not feel that it is justified, all we are acting as is a middleman for limited quantity items. I mainly just try and help others now, that’s all that really matters to me. The whole group came about near the start of the first UK lockdown and it makes me so happy that I can help people make some extra money for themselves,” said the member of The Lab.
And further he stated the following: “We do a lot for charity as well. I myself or collectively as a group donate to charity almost monthly at this point. Most notably over the past month we donated a large portion of our membership fees to a foodbank local to me.”
Recently, several large retailers such as GAME in the UK announced that they are taking action against bots and want to cancel the corresponding orders. This is to ensure that every customer has the same chance to secure their PlayStation 5 or Xbox Series X/S.
