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How To Return Purchased Games From Best Buy

Wondering about the return policy of Best Buy? Find out how to return purchased games from Best Buy.

If you have recently purchased a game from Best Buy but regret buying it, you can return it regardless of your reasons. After fulfilling all the return policy requirements, you can easily refund the purchased game. For that, you should know all the guidelines to return or exchange your product. While there can be many reasons for this, it’s crucial to follow all the requirements to return the product.

Don’t worry, here’s how you can return a purchased game from Best Buy easily. So, here’s everything you need to know.

Best Buy Return Policy

Fortunately, you can return or exchange almost everything within 15 days for a full refund as stated on their website. However, there are some things you need to note down:

  • There is a $45 restocking fee for Activatable devices (excluding prepaid phones). Adding more, a restocking fee of 15% of the item’s purchase price is applicable to drones, digital cameras, lenses, camcorders, action cams, electric bikes, electric mopeds, premium scooters, super scooters, mobility scooters, electric wheelchairs, leg and body recovery systems, projectors, projector screens, and special-order products.
  • The items need to be in a like-new condition which means items that are damaged, unsanitary, dented, scratched, or missing major contents can be denied a return.
  • Also, note that Final sale merchandise and items cannot be returned.

How to Return Games Purchased from Best Buy

How to Return Purchased Games from Best Buy

Before we start, note that physical copies of video games can only be exchanged for an identical item. Speaking of digital gaming, these are nonreturnable items as stated by Best Buy’s website. If you fit the above criteria from the Return policy, you can ask for a return from the retailer.

While returning a product, ensure that you have gathered all items with original contents, and packaging. So, here’s how you can return games purchased from Best Buy:

Returning through Mail

You can return purchased items from Best Buy as long as they are shipped from within the United States.

  • Make sure to pack your return in the original shipping package and accessories. But if you don’t have it, Best Buy will deduct a small charge for the missing content.
  • With the mail, include the packing slip and return label, and indicate the reason for the return.
  • Then, send your return to the following address:
    • Best Buy Returns Center
      600 Park Loop Rd
      Suite D
      Shepherdsville, KY 40165
  • Further, Best Buy has also recommended returning items via UPS or insured USPS for proof of delivery. It’s also worth noting that Best Buy doesn’t accept international exchange shipments and returns.

Returning via Store

Rather than returning a game through the mail, you can avoid any shipping charges and receive a refund more quickly. All you need to do is return your item to any Best Buy store within the United States. You can find out all the stores within the U.S. from over here.

  • For that, please make sure to include all original packing and accessories.
  • If you are missing the original packaging or accessories, that’s okay. Best Buy can process a return with a small deduction on your refund for the missing content.
  • Don’t forget to bring your receipt or packing slip for the return.

That’s everything covered about how to return purchased games from Best Buy. If you found this guide helpful, explore more Gaming-related Guides in our dedicated section right here on Technclub.