Sony is soon going to release a new PS5 firmware update in March 2021 that will fix the problem with using 4K-HDR and 120Hz at the same time. Samsung refers to this in a current support note.
In the past few months, there are many gamers who have complained that the PS5 and their Samsung TV does not work together in certain situations. A compatibility problem prevents 4K games in combination with 120 Hz and HDR from being displayed as desired. However, it seems that a solution to the problem can be expected in the foreseeable future. A support employee points this out in the official Samsung forum.
According to the support employee, it’s not a problem that can be solved with a software update for the TV. Instead, Sony has to make a software correction on the PlayStation 5. At the same time, he also confirmed that the said PS5 firmware update will be released in March 2021.
“The error has been localized and Sony will probably release an update in March to make 4K 120 Hz HDR possible,” are the statements made by the words of the community manager DavidB. “Please keep the Playstation up to date. The TV does not need any software.” However, he recommends keeping the software up-to-date for reasons of stability and security.
If you were worried that your TV might be defective, you can be rest assured: “The TV doesn’t need to be repaired either, so you don’t need to contact support,” DavidB concluded.
In the meantime, affected gamers only have two options: they must either reduce the output to 60 HZ or disable HDR until the expected PS5 firmware update has been released. Samsung did not provide any further details about the cause of the problem. However, it is believed that the restricted HDMI flow could have an impact.
With the new PS5 firmware updates, more features came to the console, including support for VRR. However, it is unclear when these features can be expected. It is also unclear when the PS5 will go on sale again.
